Nevada TeleCenter to provide 'managing difficult employees' workshop

Nevada TeleCenter and University of Missouri Extension have turned up with Steve Halter to offer a program helping small business owners, office managers, and staff members manage difficult employees. The series will meet Thursdays, Nov. 6 and 13, from 5:30 p.m. to 7:30 p.m., at Nevada TeleCenter.

During the two day workshop develop the skills needed to address a difficult person according to their specific behavior. Students will have the opportunity to learn the guidelines for managing difficult people to decrease the department's turnover rate and meet the release date for the new product. Students will also learn how to give constructive feedback -- both praise and criticism -- to subordinates or peers, and use strategies for effective conflict resolution. Course activities also cover addressing conflict between managers, between employees, and among team members.

The Nevada TeleCenter is a community based facility that links citizens to information, education, and expertise throughout the world by using two-way interactive video, satellite and computer networks. It is a partnership derived from the University of Missouri, Nevada R-5 School District, Missouri State University, Missouri Southern State University, Crowder College, Cottey College, and the City of Nevada. Seating is limited so please pre-register for the event. For the information on the Employee Performance training, please call (417) 448-1212.