KCP&L offers tips on dealing with power outages at home

Friday, April 22, 2011

Nevada Daily Mail

Spring storm season is upon us, with stormy weather in the forecast through Wednesday; and with spring storms often come power outages.

Kansas City Power and Light offered the following tips to help customers stay safe and be prepared in the event of a power outage.

* Compile a list of emergency phone numbers; include 1-888-LIGHTKC (1-888-544-4852) for reporting an outage to KCP&L. Customers are always encouraged to call and report their outages. Phone calls are the best way for KCP&L to know they are without power and allow the company to better determine the full extent of damage in their neighborhood.

* Assemble a storm kit that contains a battery-powered radio or TV, flashlights, blankets and other essential items. Keep it centrally located, and ensure all family members know where to find it.

* If the power goes out at your home, disconnect or shut off appliances that will automatically come on when the power is restored. If all appliances come on at once, it may overload the circuits.

* Stay clear of any power lines that may have come down as a result of a severe storm. Lines that are on the ground may be energized and deadly. Contact KCP&L immediately to report a power outage or downed power lines.

For the most up-to-date information about power outages and restoration, view our real-time PowerWatch map at www.kcpl.com.

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Maybe if they would update their equipment, we would have fewer outages.

-- Posted by sam floor on Fri, Apr 22, 2011, at 8:30 AM
I'm sorry, but I honestly can't remember the last time that I had an outage here at my house. Always constant and very reliable service here!

-- Posted by jlb7457 on Fri, Apr 22, 2011, at 11:15 PM
When we had Aquila we NEVER had power outages, even when a branch fell on the line and had it streched to the ground. When KCP&L took over is a different story, in the middle of summer with no rain or wind and our power goes out. You would think with the rates that keep going up they could afford to fix the problem.

-- Posted by Mary64772 on Sat, Apr 23, 2011, at 9:37 AM
We have several outages a year. They always have to work on the same transformer. You would think that after several years, they would replace it.

-- Posted by sam floor on Mon, Apr 25, 2011, at 8:15 AM

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