Public Service Commission hot weather rule explanation
We write today to remind all consumers and providers of electricity in the state that when the temperature is forecast to exceed 95 degrees, or when the heat index is forecast to exceed 105 degrees, Missouri's Hot Weather Rule becomes effective,
and all utilities are prohibited from disconnecting electricity services due to nonpayment of a
No matter where you live in the state of Missouri, and no matter who provides your electricity service, Missouri's Hot Weather Rule protects you from having your electricity shut off during times of extreme heat due to nonpayment of a utility bill. Every summer,
Missourians suffer from heat-related illnesses and even death due to excessive temperatures.
If a representative of your utility attempts to disconnect your electricity service when Missouri's Hot Weather Rule is in effect, you should remind the utility that it is
prohibited from disconnecting service, and immediately call the Missouri Public Service Commission at (800) 392-4211.
Enjoy your summer, and please remember to stay safe in the heat.
Kevin D. Gunn, Chairman
Terry M. Jarrett, Commissioner
Robert S. Kenney, Commissioner
Steve Stoll, Commissioner